Shipping policy
FREE ECONOMY SHIPPING ON ORDERS +$60 (IN THE LOWER 48).
Frequently Asked Questions:
When Will You Ship My Order?
Weather permitting, we ship Monday through Saturday. Our warehouse is located in the middle of the United States: Wright City, Missouri. It can take anywhere from 1–8 days to ship around the U.S.
Currently, we aim to fulfill all orders within 1 business day of when they are placed.
How Do You Ship?
If you order $60 or more in the continental US, we offer to ship your order free of charge via an economy method (may take up to 8 days). If you need expediency, we also provide expedited shipping options.
Please be advised, we cannot ship to a PO Box. We can ship to physical addresses only!
How Long Will It Take For My Order To Get To Me Once Shipped?
The chart below shows the transit times from our warehouse via economy shipping (this is not a guarantee).
Will It Take My Order Longer Than Usual To Arrive Right Now?
Please note: USPS (our primary carrier) and all other carriers are currently experiencing delays due to volume. Transit times--something we count on heavily --have been unreliable. This means even though our fulfillment times at Dachshund Discs are better than ever, your order may take longer to arrive than you're used to because carriers can't keep up.
Our excellent Shipping team is doing their best to mitigate by a) further streamlining our fulfillment process, so we can get your order out the door more quickly than before b) carefully assessing the best shipping method for each order, keeping weather in mind, in order to help ensure orders arrive in as timely a manner as possible.
While what USPS does with your package once it's left our warehouse is beyond our control, we will continue closely monitoring the situation and doing everything we can to ensure you receive your order as quickly as possible. Thank you!
What If I Want My Order Sooner? Do You Offer Expedited Shipping?
We do! First, please be aware the transit time frame begins the day after an order leaves our factory.
If you need your order sooner or aren't sure if your order will arrive by the time you need it based on our shipping options at checkout, send us an email to noah@dachshunddiscs.com and we can discuss your expediting options. Happy to help!
Do You Ship Internationally?
At this time, we can only ship within the United States. We are not currently able to ship internationally, but we'd love to expand our shipping in the future.
When Will I Receive My Tracking?
As soon as your order ships, you will receive a shipping confirmation email from us with USPS Shipping tracking information. For other tracking questions or concerns, please visit USPS.com.
Can I Return My Purchase?
Please view our refund policy for more information regarding returns and refunds.